Contact us

Contact Details

For all sales, technical and billing enquiries, for all complaints and suggestions and especially for all "we-love-TT-Rock-Stars" messages, please contact us via email or by telephone.
support@ttrockstars.com
UK 01908 888 917

FAQs

Family Subscribers

  • How do I login?
    Please refer to your first email "TT Rock Stars Account and Receipt" for your login details and those of your children.
  • How do my children login?
    Please refer to your first email "TT Rock Stars Account and Receipt" for your children's login details or go to Parent Menu > Child Accounts once logged in.
  • How do I set the tables for my children to practice?
    Login to the parent account (not the children's accounts) and go to Parent Menu > Child Accounts > Set the Tables.
  • I've set the tables, why aren't they working?
    Possibly because you're logged in as yourself when testing. Please bear in mind that when you set the tables it will only affect the questions your children get, not the ones you get. You'll still face all questions up to 12×12!
  • How do I add another adult?
    Login and go to Parent Menu > Parent Accounts and click 'Add a Manager'.

For more help and step-through videos, please visit the Parent Guide.

School Subscribers

  • Can I start a trial?
    Yes, of course. Please sign up on the Trial page.
  • Can you invoice us and then we pay by cheque or bank transfer?
    Yes for schools with a bank account in the United Kingdom. For schools without a UK bank account, we can email you the invoice with a link to ay by credit card, which is our preferred method of payment for non-UK schools.
  • I can't remember my login details, can you help?
    Please go to ttrockstars.com/reset to reset your password.
  • How do I add classes?
    Please visit the Guides page for instructions and videos.
  • I've set the tables, why aren't they working?
    Possibly because you're logged in as yourself when testing. Please bear in mind that when you set the tables it will only affect the questions your pupils get, not the ones you get. You'll still face all questions up to 12×12!
  • How do I get all my existing users into the right class for the new school year?
    Please visit the New School Year Guide for instructions and videos.

For more help and step-through videos, please visit the Teacher Guide.

Office address
Maths Circle Ltd
The Ossory Offices
Hazelwood Lane
Ampthill
MK45 2HF

Address

Maths Circle Ltd
Ossory Offices
Hazelwood Lane
Ampthill
MK45 2HF
United Kingdom

Company Details
VAT: 246401820
Co. Reg: 09861676

Contact

support@ttrockstars.com
+44 1908 888 917

Apps

With the Mobile Apps bolt-on activated, you can use our apps from the following app stores:

Get it on Google Play Download on the App Store Download on the Amazon App Store Download from LearnPad